Privacy Policy

999betapp Privacy Policy — Your Information Is Completely Safe With Us

Here you will find a clear explanation of what information you provide while using 999betapp, why we collect it, how we store it, and whether it is shared with anyone.

Last updated: January 2026

Privacy Protection Key points

A quick overview of what we do to protect your information on 999betapp.

SSL Encryption

Every transaction and piece of personal information is encrypted with 256-bit SSL technology. Third parties cannot read it.

Your information is never sold

999betapp never sells your personal information to third parties or shares it for marketing purposes.

Secure data storage

Your information is stored on secure servers. Regular security audits are conducted.

Your Control

You have the right to delete your account, correct your information, or download your data.

Cookie Policy

We use cookies to improve the user experience. You can disable cookies at any time.

Minor Protection

Collecting information from or creating accounts for anyone under 18 is strictly prohibited.

Important

By creating an account or using our services on 999betapp, you agree to this privacy policy. If you have any questions, please contact our support team.

1Introduction

999betapp takes your privacy very seriously. This privacy policy clearly explains what information we collect about you when you use the 999betapp website and mobile app, why we collect it, and how it is used and kept secure.

This policy has been written in English so our Bangladeshi members can easily understand it. We believe transparency is the foundation of trust, and 999betapp is committed to always being honest with its members.

2What Information Do We Collect?

999betapp collects information from three sources:

A. Information You Provide Directly

  • At registration: name, date of birth, mobile number, and email.
  • During KYC verification: national ID card or passport details.
  • At the time of payment: mobile banking number or bank account details.
  • When you contact support: message content and description of the issue.

B. Automatically Collected Information

  • IP address and device information (mobile/computer).
  • Browser type and operating system.
  • Time spent on the platform and pages visited.
  • Log of betting and gaming activity.

C. Information from Third Parties

  • Through an identity verification service provider.
  • Transaction confirmation via payment processor.
Type of information Reason for collection Retention
Name & identity Registration & verification For as long as your account remains active
Mobile number Communication & security For as long as your account remains active
Payment information Deposit & Withdrawal Process 5 Years (Legal Requirement)
Betting history Account Activity 5 Years (Legal Requirement)
IP & Device Logs Security & fraud prevention 90 Days
Support messages Troubleshooting 2 years

3Why Do We Use Your Information?

999betapp uses your information for the following purposes:

  • Identity verification: To confirm you are who you say you are and that you are 18 or older.
  • Account Management: To process deposits, withdrawals, and bonuses correctly.
  • Ensuring security: To detect and prevent fraud, money laundering, and illegal activity.
  • Improving our services: To analyse user experience and improve the platform.
  • Contact: To send important notices, security alerts, and service-related updates.
  • Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.

999betapp never shares your information with third parties for marketing or advertising purposes.

4Who is your information shared with?

999betapp does not sell your information. However, limited data may be shared in certain circumstances:

  • Payment processor: Only the information strictly necessary to complete a transaction.
  • Identity verification service: To complete the KYC process.
  • Legal Authorities: When required by court order or government mandate.
  • Security auditor: To ensure the security of the platform.

In all cases, third parties are required to comply with 999betapp's privacy policy and may not use your information for any additional purpose.

5How long is your information retained?

999betapp retains your information for as long as your account remains active. Even after account closure, certain data must be kept due to legal obligations, anti-money laundering regulations, and the possibility of dispute resolution.

  • Financial transaction records: up to 5 years.
  • Identity verification documents: 3 years after account closure.
  • Support conversations: 2 years.
  • Security logs: 90 days.

Once the retention period expires, your information is securely deleted or anonymised so that you can no longer be identified.

6Cookies & Tracking Technologies

Cookies are used on the 999betapp website and app. Cookies are small files stored on your device.

What types of cookies do we use:

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics cookies: To understand which pages are used most — all data is anonymous.

You can disable cookies from your browser settings, though doing so may limit some features of the platform.

7Your Rights

You have certain rights regarding your information on 999betapp:

Right to access

You can view what information we hold about you.

Right to rectification

You can request that any incorrect information be corrected.

Right to erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Download

You can download a copy of your information.

Right to restrict processing

You can request that we stop using your information for specific purposes.

Right to Lodge a Complaint

You have the right to raise a complaint about how your information is used.

8Security measures

999betapp uses industry-standard technology to protect your information:

  • 256-bit SSL/TLS Encryption: All data transfers are secure.
  • Two-step verification (2FA): An extra layer of security on your account.
  • Firewall & intrusion detection: To prevent unauthorized access.
  • Regular security audits: By third-party experts.
  • Staff Security Training: Regarding data handling.

That said, 100% security on the internet cannot be guaranteed. Should any issue arise, we act promptly and notify our members.

Password security

Never share your password with anyone. No 999betapp employee will ever ask for your password.

9Privacy of Minors

999betapp strictly prohibits providing services to anyone under 18. We do not knowingly collect information from minors.

If we become aware that a minor has an account, it will be closed immediately and any collected data will be deleted. If you believe your child is using 999betapp, please contact our support team right away.

10Privacy Policy Updates

999betapp may update this privacy policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will change.
  • Members will be notified of any significant changes.
  • Continuing to use 999betapp after any changes have been made means you accept the updated policy.

11Contact us

If you have any questions or concerns about this privacy policy, please get in touch with us. 999betapp's 24/7 support team is always here for you.

Privacy-Related Contact

Email: [email protected] Or for general support: [email protected]

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Play it safe 999betappat

Your data is protected, your rights are guaranteed. Join 999betapp today and enjoy a safe betting experience.

🔒 SSL Secured 👤 Your Data Is Never Sold ✅ GDPR Compliant 💬 Bangla Support
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